This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Payemoji Services. By using the Services, You agree to the collection and use of information in accordance with this Privacy Policy.

1.      INTERPRETATION

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

2.      DEFINITIONS

For the purposes of this Privacy Policy:

2.1           Account means a unique account created for You to access our Service or parts of our Service.

2.2        Company (referred to as either "the Company", “MMC”, “Payemoji” "We",” we”, "Us", “us”, "Our" or “our” in this Agreement) refers to Message My Customer Ltd., Upper Cranford Centre, Stillorgan Road, Montrose, Dublin 4, D04 X6H0, Ireland.

2.3           Payemoji is a Service owned by Message My Customer Ltd.

2.4        Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

2.5         Country refers to countries where Payemoji operates and will be updated from time to time i.e.  Ireland, United Kingdom, USA, Australia, Malaysia, Singapore, Canada and many more.

2.6           Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.

2.7           Personal Data is any information that relates to an identified or identifiable individual.

2.8           Service refers to the Website and Payemoji Services provided by Message My Customer Ltd.

2.9          Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

2.10      Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

2.11       Usage Data refers to data collected automatically, either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit).

2.12        Website refers to Payemoji, accessible from https://www.payemoji.com or Message My Customer Ltd, accessible from https://www.messagemycustomer.com.

2.13        You or you mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3.      Introduction

We respect your privacy, and we are committed to protecting your Personal Data. This notice explains how we protect your Personal Data when you use our Service. This notice also explains how your privacy rights are protected when you use our Service.

4.      COLLECTING AND USING YOUR PERSONAL DATA

4.1      TYPES OF DATA COLLECTED

A.      PERSONAL DATA

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

•        Email address

•        First name and last name

•        Phone number

•        Address (including Business Registration and Business Location), State, Province, ZIP/Postal code, City.

•        Usage Data

B.      USAGE DATA

•        Usage Data is collected automatically when using the Service.

•        Usage Data may include information the pages of our Service that You visit, the number of the person contacted, the time and date of Your visit, unique device identifiers and other diagnostic data.

•        We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

C.      INFORMATION FROM THIRD-PARTY SOCIAL MEDIA SERVICES

•        The Company may allow You to create an account and log in to use the Service through the following Third-party Social Media Services:

o    Google

o    Facebook

o    Apple

•        If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities, or Your contact list associated with that account.

•        You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

D.      TRACKING TECHNOLOGIES AND COOKIES

•        We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:

•        Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

•        Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

•        Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

•        Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Use of Cookies by Free Privacy Policy.

•        We use both Session and Persistent Cookies for the purposes set out in the table below:

•        For more information about the cookies, we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

4.2      USE OF YOUR PERSONAL DATA

A.      According to the Law: We will only use your personal data when the law allows us to. Typically, we will use your personal data in the following circumstances described in section 4.3. You have the right to withdraw your consent to marketing at any time by contacting us at legal@messagemycustomer.com or using the available unsubscribe capabilities in our Service.

4.3      The Company may use Personal Data for the following purposes:

B.      To provide and maintain our Service, including to monitor the usage of our Service.

C.      To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

D.      For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.

E.      To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.

F.      To provide You with news, special offers and general information about other goods, services, and events which we offer that are like those that you have already purchased or enquired about unless You have opted not to receive such information.

G.      To manage Your requests: To attend and manage Your requests to Us.

H.      For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

I.       For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing, and your experience.

4.4      We may share Your personal information in the following situations:

A.      With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.

B.      For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

C.      With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

D.      With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.

E.      With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

F.      With Your consent: We may disclose Your personal information for any other purpose with Your consent.

5.     RETENTION OF YOUR PERSONAL DATA

5.1      The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5.2      The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

5.3      By law we must keep some information about our Customers after they cease using the Service for tax and other legal purposes. We only ever keep such information to comply with local or regional legal requirements.

5.4      In some circumstances you can ask us to delete your data: see below for further information.

5.5      We may anonymise your personal data (which means it cannot be identified or associated with you) for marketing or research purposes. In this case we may keep this information indefinitely without further notice to you.

6.     TRANSFER OF YOUR PERSONAL DATA

6.1      Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

6.2      Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

6.3      The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

7.     DISCLOSURE OF YOUR PERSONAL DATA

7.1      BUSINESS TRANSACTIONS:

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

7.2      LAW ENFORCEMENT

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7.3      OTHER LEGAL REQUIREMENTS

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

•        Comply with a legal obligation.

•        Protect and defend the rights or property of the Company.

•        Prevent or investigate possible wrongdoing in connection with the Service.

•        Protect the personal safety of Users of the Service or the public.

•        Protect against legal liability.

7.4      SECURITY OF YOUR PERSONAL DATA

The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

7.5      CHILDREN'S PRIVACY

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

7.6      LINKS TO OTHER WEBSITES

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

8.     YOUR LEGAL RIGHTS

You have rights under data protection laws in relation to your personal data. Please read below to find out more about these rights.

8.1      To request access to your personal data: please contact us at legal@messagemycustomer.com, which is known as a data subject access request. You will not have to pay a fee to access your personal data, however, if your request is repetitive, or excessive we may refuse to comply with your request in these circumstances.

8.2      We may need to specific information from you to help us confirm your identity and ensure your right to access your personal data. We try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is complex.

8.3      You may request a data correction: You can request correction of the personal data that we hold about you, such as incomplete or inaccurate data. We may need to verify the accuracy of the new data you provide to us.

8.4      You may request Data erasure of your Personal Data: This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. We may not always be able to comply with your request for specific legal reasons which will be notified to you.

8.5      You may Objecting to processing of your Personal Data: You can object to processing of your personal data on the grounds it impacts on your fundamental rights and freedoms. You also may object where we are processing your personal data for direct marketing purposes. We may reject your request by demonstrating we have a legitimate reason to process your information which overrides your objection.

8.6      You may withdraw consent at any time to process your Personal Data: If you withdraw your consent, we may not be able to provide you with the Service and we will advise you of this at the time you withdraw your consent.

9.     CHANGES TO THIS PRIVACY POLICY

9.1      We may update Our Privacy Policy from time to time. You can review the current and most updated version of the Privacy Policy at https://support.payemoji.com/portal/en/kb/articles/privacy-policy.  We may notify You of the changes to the Privacy Policy via email and/or a prominent notice on Our Service.

9.2      You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after revised and updated Privacy Policy has been posted constitutes your acceptance of its terms. 

10.   CONTACT US

If you have any questions about this Privacy Policy, You can contact us at legal@messagemycustomer.com.