Last updated: Feb 28, 2023
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
2.1 Account means a unique account created for You to access our Service or parts of our Service.
2.2 Company (referred to as either "the Company", “MMC”, “Payemoji” "We", ”we”, "Us", “us”, "Our" or “our” in this Agreement) refers to Message My Customer Ltd., Upper Cranford Centre, Stillorgan Road, Montrose, Dublin 4, D04 X6H0, Ireland.
2.3 Payemoji is a brand owned by Message My Customer Ltd.
2.4 Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
2.5 Country refers to countries where Payemoji operates and will be updated from time to time i.e. Ireland, United Kingdom, USA, Australia, Malaysia, Singapore, Canada and many more.
2.6 Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
2.7 Personal Data is any information that relates to an identified or identifiable individual.
2.8 Service refers to the Website and Payemoji Services provided by Message My Customer Ltd.
2.9 Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
2.10 Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
2.11 Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
2.13 You or you means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
We respect your privacy, and we are committed to protecting your Personal Data. This notice explains how we protect your Personal Data when you use our Service. This notice also explains how your privacy rights are protected when you use our Service.
4. COLLECTING AND USING YOUR PERSONAL DATA
4.1 TYPES OF DATA COLLECTED
A. PERSONAL DATA
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address (including Business Registration and Business Location), State, Province, ZIP/Postal code, City.
• Usage Data
B. USAGE DATA
• Usage Data is collected automatically when using the Service.
• Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
• When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
• We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
C. INFORMATION FROM THIRD-PARTY SOCIAL MEDIA SERVICES
• The Company may allow You to create an account and log in to use the Service through the following Third-party Social Media Services:
• If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
D. TRACKING TECHNOLOGIES AND COOKIES
• Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
• We use both Session and Persistent Cookies for the purposes set out in the table below:
A. Necessary/ Essential Cookies
These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
B. Cookies Policy / Notice Acceptance Cookies
C. Functionality Cookies
These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
4.2 USE OF YOUR PERSONAL DATA
A. According to the Law: We will only use your personal data when the law allows us to. Typically we will use your personal data in the following circumstances described in section 4.3. You have the right to withdraw your consent to marketing at any time by contacting us at email@example.com or using the available unsubscribe capabilities in our Service.
4.3 The Company may use Personal Data for the following purposes:
B. To provide and maintain our Service, including to monitor the usage of our Service.
C. To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
D. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
E. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
F. To provide You with: news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
G. To manage Your requests: To attend and manage Your requests to Us.
H. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
I. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
4.4 We may share Your personal information in the following situations:
A. With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
B. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
D. With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
E. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
F. With Your consent: We may disclose Your personal information for any other purpose with Your consent.
5. RETENTION OF YOUR PERSONAL DATA
5.2 The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
5.3 By law we must keep some information about our Customers after they cease using the Service for tax and other legal purposes. We only ever keep such information to comply with local or regional legal requirements.
5.4 In some circumstances you can ask us to delete your data: see below for further information.
5.5 We may anonymise your personal data (which means it can not be identified or associated with you) for marketing or research purposes. In this case we may keep this information indefinitely without further notice to you.
6. TRANSFER OF YOUR PERSONAL DATA
6.1 Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
7. DISCLOSURE OF YOUR PERSONAL DATA
7.1 BUSINESS TRANSACTIONS:
7.2 LAW ENFORCEMENT
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
7.3 OTHER LEGAL REQUIREMENTS
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation.
• Protect and defend the rights or property of the Company.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of Users of the Service or the public.
• Protect against legal liability.
7.4 SECURITY OF YOUR PERSONAL DATA
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
7.5 CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
7.6 LINKS TO OTHER WEBSITES
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
8. YOUR LEGAL RIGHTS
You have rights under data protection laws in relation to your personal data. Please read below to find out more about these rights.
8.1 To request access to your personal data: please contact us at firstname.lastname@example.org, which is known as a data subject access request. You will not have to pay a fee to access your personal data, however, if your request is repetitive, or excessive we may refuse to comply with your request in these circumstances.
8.2 We may need to specific information from you to help us confirm your identity and ensure your right to access your personal data. We try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is complex.
8.3 You may request a data correction: You can request correction of the personal data that we hold about you, such as incomplete or inaccurate data. We may need to verify the accuracy of the new data you provide to us.
8.4 You may request Data erasure of your Personal Data: This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. We may not always be able to comply with your request for specific legal reasons which will be notified to you.
8.5 You may Objecting to processing of your Personal Data: You can object to processing of your personal data on the grounds it impacts on your fundamental rights and freedoms. You also may object where we are processing your personal data for direct marketing purposes. We may reject your request by demonstrating we have a legitimate reason to process your information which overrides your objection.
8.6 You may withdraw consent at any time to process your Personal Data: If you withdraw your consent, we may not be able to provide you with the Service and we will advise you of this at the time you withdraw your consent.
10. CONTACT US