I have an existing WhatsApp Business account can I run both services at the same time?

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• I have an existing WhatsApp Business account can I still use the Service?

  Yes! If you are currently using a WhatsApp Business account on the app then we can give you a new number to trial the service with alongside your existing number. If that number is your own personal one that you are getting inundated with messages on ...

• If I have an existing WhatsApp Business account can I use the existing phone number?

  Not at this stage. It is possible to use the existing number with a migration process with WhatsApp however this is still on our roadmap.

• How do I setup a Meta (Facebook) Business Manager Account?

  To setup a WhatsApp account on your behalf, Meta (Facebook) require we provide your Meta Business Manager ID which identifies you Meta Business Account. The Meta Business Manager allows their Business users to manage Facebook, Instagram and Whatsapp ...

• Why do I need a Meta (Facebook) Business Account?

  WhatsApp is owned by Facebook (now known as Meta).  In order to use this Service and interact with your customers we must setup a WhatsApp business account on your behalf. Meta now allow their Business users to setup a single Business Account to ...

• I can't verify my Meta (Facebook) Business Manager Account?

  Unfortunately, after 30 days, you must have a verified Meta (Facebook) Business Manager account to use our service as we setup a WhatsApp business account on your behalf and this is a mandatory step from Meta. Please see our article on verifying your ...