Provisioning a WhatsApp Number with Payemoji

Provisioning a WhatsApp Number with Payemoji

 

1.     Log Into the Payemoji Portal

Log in at https://portal.payemoji.com/login using your email and the password you have set (if you have not set a password please use Forgot Password).

 

2.     Log Into Facebook

You will be greeted with a sign up page.  Please select Yes I Have a Facebook Business Manager ID and click the Facebook Signup button.


NOTE – the Facebook Signup button will open a new window to Facebook and this requires pop-ups to be enabled.  Below is a short description on how to enable Pop Ups

Google Chrome

  1. With the Payemoji Portal page open and before you click Facebook Signup 
  2. Click the 🔒 lock icon next to the URL.
  3. Click "Site settings".
  4. Scroll to "Pop-ups and redirects".
  5. Change to "Allow".
  6. Reload the page.

Safari (Mac)

  1. With the Payemoji Portal page open and before you click Facebook Signup
  2. In the top menu, click Safari > Settings for This Website...
  3. Find "Pop-up Windows".
  4. Select "Allow" from the dropdown.
  5. Refresh the page.

 

 

3.     Provision the Number with Facebook

You will now be taken through a step by step provisioning process with Facebook.   Please note that you will be asked to provide access to UIB to manage your WhatsApp account.  UIB is Payemoji’s WhatsApp Partner allowing us to connect to not only WhatsApp but a multitude of other rich messaging services.

a.  Initial Login Screen

Log in to Facebook through the pop up page where you may be asked to verify through your two factor identification method (eg verification app, Facebook app, SMS, email etc).



b.     Get Started

This screen confirms your intent to connect your Facebook account to Payemoji (via UIB) to a WhatsApp number.  Click Get Started

 

 

c.     Business Information

Select the correct Business Portfolio (usually the name of your business).  Most other details should prefill – if not add them in.  Click Next

 

 

d.     WhatsApp Business Account

Here we are setting up what is known as the WhatsApp Business Account (WABA) which is the account which contains your WhatsApp number/s.   An individual WhatsApp number is known as a WhatsApp Business Profile.  Click Next

NOTE – it is important here you select “Create a WhatsApp Business Account” and “Create a new WhatsApp Business Profile”.   Do not select the number provided here as we will provide a number allocated to you.   In some cases when being provided multiple numbers from Payemoji you will be instructed to select an existing WABA however only do so if instructed by Payemoji Support staff

 

 

e.     WhatsApp Phone Number

This screen is where we add your new number.   Select the country and then type the number provided by Payemoji or your own number (removing the leading zero).  Select your preferred method of receiving the code – Text Message or Voice Call.   If using a Payemoji number our Support staff will direct you which to choose.   Click Next

 

f.       Code Verification

You will now be asked to enter the 6 digit code received via text or voice call.  Enter the code and Click Next

 

g.      Finalisation

Once the code is verified you will be asked to confirm the connection and then to finally complete the setup.   After which you will be returned to the Payemooj setup screen.  Your number is now provisioned, Payemoji will be informed by Meta and the setup work will commence and you will have your new service in no time!

 


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