How will I handle refunds?
If you signed up for the Stripe service through us then you can handle refunds through the Stripe portal as provided to your by Stripe. If you have any issues accessing Stripe please contact Stripe or our Support desk.
If you are using your own Stripe account or another payment provider through your eCommerce store then please contact them.
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How will I know when an order is received?
You will be notified via email to the Business Admin as well as a notification within the portal when a new order has been received. If you are using your own eCommerce store solution then please see the documentation of your system to determine how ...
Can I replace an existing product or product catalogue
Yes you can replace or update a product catalogue anytime. Just upload the new product catalogue and it will take effect immediately.