How can I publish a workflow?

How can I publish a workflow?

Log into the Portal and select Workflows and then the specific Workflow you wish to Publish. Select Publish and the status of the Workflow will change and this will now be available to your customers! If you wish to test the Workflow prior to publishing then include your own (personal) phone number in the text box provided and press Test. This will allow you to experience what the customer see.

    • Related Articles

    • Can I have a draft workflow?

      Yes! You can create a Workflow and test it but not publish it to your customers. This Workflow will stay as Draft until you Publish it after which this will be visible and usable to your customers.

    • What is a workflow?

      A workflow is a process within the Service which our Customers interact with. This may be a simple workflow like Location which is presented within the Main Menu and after the customer selects it they are simply shown your Location and at this points ...

    • How can I delete a workflow?

      We currently support only one workflow. You can modify or update it anytime

    • Can I have a repeat customer workflow?

      We currently support only one workflow. You can specify a different welcome message for repeat customers.

    • Can I have a new customer workflow?

      We currently support only one workflow. You can specify a different welcome message for new customers.