Can I pause my subscription?
You can pause your service, but you can not pause your subscription as we still have costs associated with maintaining your account and your phone number.
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How can I restart an old subscription?
Unfortunately you can not restart an old subscription. You must create a new account with a new number and QR code.
How can I upgrade my service to advanced?
Please sign-in to your Account. You can upgrade your subscription by visiting the account info section in your account. Please note that the new subscription plan will be applied from the next billing cycle (i.e. next billing month).
What are message charges?
Every time we send or receive a message to your business we have a cost. This is charged by WhatsApp, SMS, other messaging Apps and service providers. We try and keep the costs of messages really low to you, but we have to pass some message charges ...